- รายละเอียดงาน หางานอื่นๆ
- Oversee the delivery of a seamless high quality service across all customer facing teams
- Provide leadership to the Professional Services & Support Engineer, Customer Success and Customer Support and ensure each teams are aligned to the overall Eko's customer experience vision.
- Drive and support a customer-focused culture, identify pain points and raise awareness of opportunities for improvement.
- Develop the right KPI analysis to drive desired behaviours and outcomes.
- Proven ability to communicate and drive execution, working seamlessly with other business unit.
- Leads, provides direction, training and coaching on rolling out major initiatives including new services, process, and programs aligned with organizational strategy.
- Partners with other Senior Management to develop short and long-term strategies and assumes responsibility for the implementation of these strategies.
- Drive service excellence with a focus on achieving continuous improvement
- Provide leadership to the Professional Services & Support Engineer, Customer Success and Customer Support and ensure each teams are aligned to the overall Eko's customer experience vision.
- Drive and support a customer-focused culture, identify pain points and raise awareness of opportunities for improvement.
- Develop the right KPI analysis to drive desired behaviours and outcomes.
- Proven ability to communicate and drive execution, working seamlessly with other business unit.
- Leads, provides direction, training and coaching on rolling out major initiatives including new services, process, and programs aligned with organizational strategy.
- Partners with other Senior Management to develop short and long-term strategies and assumes responsibility for the implementation of these strategies.
- Drive service excellence with a focus on achieving continuous improvement
- ลักษณะการจ้าง งานประจำ
- เงินเดือน ไม่ระบุเงินเดือน
- เงินเดือน ไม่ระบุเงินเดือน
คุณสมบัติของผู้สมัคร
- ระดับการศึกษา ไม่ระบุ
- คณะ/สาขา ไม่ระบุ
- ประสบการณ์ทำงาน 8 ปี ยินดีต้อนรับเด็กจบใหม่
- 10+ years of experience leading a customer success team or professional services operation
- 10+ years in a leadership role and working with senior executives / CxO
- Proven ability to attract, develop and retain a team
- Responsible for creating and delivering operational metrics, performance indicators and customer satisfaction levels
- Demonstrated ability to work well in a team environment with strong collaboration skills
- Detail-oriented, well organized and driven in making a positive impact to the business, while leading and motivating others.
- Ability to effectively manage processes, relationships, and resources to enhance organizational capability and results.
- Excellent verbal, written, and interpersonal communication skills with the ability to communicate clearly and influence and -drive strategic decisions across the organization.
- Experience establishing necessary budgets, costs or savings impact for area.
- Domestic and international travel required
- Experience with a SaaS, Cloud base application and Enterprise Process
- ระดับการศึกษา ไม่ระบุ
- คณะ/สาขา ไม่ระบุ
- ประสบการณ์ทำงาน 8 ปี ยินดีต้อนรับเด็กจบใหม่
- 10+ years of experience leading a customer success team or professional services operation
- 10+ years in a leadership role and working with senior executives / CxO
- Proven ability to attract, develop and retain a team
- Responsible for creating and delivering operational metrics, performance indicators and customer satisfaction levels
- Demonstrated ability to work well in a team environment with strong collaboration skills
- Detail-oriented, well organized and driven in making a positive impact to the business, while leading and motivating others.
- Ability to effectively manage processes, relationships, and resources to enhance organizational capability and results.
- Excellent verbal, written, and interpersonal communication skills with the ability to communicate clearly and influence and -drive strategic decisions across the organization.
- Experience establishing necessary budgets, costs or savings impact for area.
- Domestic and international travel required
- Experience with a SaaS, Cloud base application and Enterprise Process
สวัสดิการ
- Competitive compensation, based on experience
- Healthcare package
- Flexible Hours
- Paid Vacation
- Work in a startup space, a fast-paced high growth environment
- Have a direct impact on our product and growth as a team and company
- Team outings, lunches, and bonding activities
- Work in our gorgeous office in Bangkok, Thailand
- Competitive compensation, based on experience
- Healthcare package
- Flexible Hours
- Paid Vacation
- Work in a startup space, a fast-paced high growth environment
- Have a direct impact on our product and growth as a team and company
- Team outings, lunches, and bonding activities
- Work in our gorgeous office in Bangkok, Thailand
สถานที่ทำงาน
TRUE Digital Park - BTS Punnawithee
TRUE Digital Park - BTS Punnawithee
ติดต่อ
Wannapa Waokachorn
02-000-2000
Wannapa Waokachorn
02-000-2000
หมดอายุ
หากมีข้อสงสัยเพิ่มเติมหรือไม่สามารถลงทะเบียนเพื่อสมัครงานได้ ติดต่อ เบอร์ 02-216-1545 หรือ Line: @jobmyway
- รายละเอียดงาน
- Oversee the delivery of a seamless high quality service across all customer facing teams
- Provide leadership to the Professional Services & Support Engineer, Customer Success and Customer Support and ensure each teams are aligned to the overall Eko's customer experience vision.
- Drive and support a customer-focused culture, identify pain points and raise awareness of opportunities for improvement.
- Develop the right KPI analysis to drive desired behaviours and outcomes.
- Proven ability to communicate and drive execution, working seamlessly with other business unit.
- Leads, provides direction, training and coaching on rolling out major initiatives including new services, process, and programs aligned with organizational strategy.
- Partners with other Senior Management to develop short and long-term strategies and assumes responsibility for the implementation of these strategies.
- Drive service excellence with a focus on achieving continuous improvement
- Provide leadership to the Professional Services & Support Engineer, Customer Success and Customer Support and ensure each teams are aligned to the overall Eko's customer experience vision.
- Drive and support a customer-focused culture, identify pain points and raise awareness of opportunities for improvement.
- Develop the right KPI analysis to drive desired behaviours and outcomes.
- Proven ability to communicate and drive execution, working seamlessly with other business unit.
- Leads, provides direction, training and coaching on rolling out major initiatives including new services, process, and programs aligned with organizational strategy.
- Partners with other Senior Management to develop short and long-term strategies and assumes responsibility for the implementation of these strategies.
- Drive service excellence with a focus on achieving continuous improvement
- ลักษณะการจ้าง งานประจำ
- เงินเดือน ไม่ระบุเงินเดือน
- เงินเดือน ไม่ระบุเงินเดือน
คุณสมบัติของผู้สมัคร
- ระดับการศึกษา ไม่ระบุ
- คณะ/สาขา ไม่ระบุ
- ประสบการณ์ทำงาน 8 ปี
- 10+ years of experience leading a customer success team or professional services operation
- 10+ years in a leadership role and working with senior executives / CxO
- Proven ability to attract, develop and retain a team
- Responsible for creating and delivering operational metrics, performance indicators and customer satisfaction levels
- Demonstrated ability to work well in a team environment with strong collaboration skills
- Detail-oriented, well organized and driven in making a positive impact to the business, while leading and motivating others.
- Ability to effectively manage processes, relationships, and resources to enhance organizational capability and results.
- Excellent verbal, written, and interpersonal communication skills with the ability to communicate clearly and influence and -drive strategic decisions across the organization.
- Experience establishing necessary budgets, costs or savings impact for area.
- Domestic and international travel required
- Experience with a SaaS, Cloud base application and Enterprise Process
- ระดับการศึกษา ไม่ระบุ
- คณะ/สาขา ไม่ระบุ
- ประสบการณ์ทำงาน 8 ปี
- 10+ years of experience leading a customer success team or professional services operation
- 10+ years in a leadership role and working with senior executives / CxO
- Proven ability to attract, develop and retain a team
- Responsible for creating and delivering operational metrics, performance indicators and customer satisfaction levels
- Demonstrated ability to work well in a team environment with strong collaboration skills
- Detail-oriented, well organized and driven in making a positive impact to the business, while leading and motivating others.
- Ability to effectively manage processes, relationships, and resources to enhance organizational capability and results.
- Excellent verbal, written, and interpersonal communication skills with the ability to communicate clearly and influence and -drive strategic decisions across the organization.
- Experience establishing necessary budgets, costs or savings impact for area.
- Domestic and international travel required
- Experience with a SaaS, Cloud base application and Enterprise Process
สวัสดิการ
- Competitive compensation, based on experience
- Healthcare package
- Flexible Hours
- Paid Vacation
- Work in a startup space, a fast-paced high growth environment
- Have a direct impact on our product and growth as a team and company
- Team outings, lunches, and bonding activities
- Work in our gorgeous office in Bangkok, Thailand
- Competitive compensation, based on experience
- Healthcare package
- Flexible Hours
- Paid Vacation
- Work in a startup space, a fast-paced high growth environment
- Have a direct impact on our product and growth as a team and company
- Team outings, lunches, and bonding activities
- Work in our gorgeous office in Bangkok, Thailand
สถานที่ทำงาน
TRUE Digital Park - BTS Punnawithee
TRUE Digital Park - BTS Punnawithee
ติดต่อ
Wannapa Waokachorn
02-000-2000
Wannapa Waokachorn
02-000-2000
หมดอายุ
หากมีข้อสงสัยเพิ่มเติมหรือไม่สามารถลงทะเบียนเพื่อสมัครงานได้ ติดต่อ
เบอร์ 02-216-1545 หรือ
Line: @jobmyway
เบอร์ 02-216-1545 หรือ
Line: @jobmyway